Texas Orthopedic Hospital receives 2024 Press Ganey Human Experience Guardian of Excellence Award

Houston, Texas – Texas Orthopedic Hospital today announced that it has been named a 2024 Human Experience (HX) Guardian of Excellence Award^® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience and employee experience.

As a winner of the Press Ganey HX Guardian of Excellence Award^®, Texas Orthopedic Hospital is in the top 5% of healthcare providers in delivering patient experience and employee experience in the last year.

Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

"Texas Orthopedic Hospital is setting the standard for excellence in patient and employee experience” said Patrick T. Ryan, CEO and Chairman at Press Ganey. “They are leading the way by turning words into action and creating a culture where every interaction is an opportunity to make a positive impact. It's clear they're committed to making a difference."

“We are honored to receive this recognition for both patient and employee experience. It reflects our unwavering commitment to delivering exceptional orthopedic care while fostering a supportive, collaborative environment for our colleagues,” said Eric Becker, CEO of Texas Orthopedic Hospital. “This achievement is a testament to the culture at our hospital, where we continually strive to ensure our patients receive the best possible outcomes.”