Texas Orthopedic Hospital is dedicated to keeping your medical records private and accessible only by authorized personnel on a need-to-know basis.

Obtain a copy of your medical records.

We offer secure two ways to access them.

MyHealthOne Portal

MyHealthOne merges many common tasks into one secure, easy-to-use online patient portal. This site gives you access to *most of your Texas Orthopedic Hospital medical records on your desktop or laptop, tablet, or smartphone 24 hours a day.

*Note that some records may only be available through the Texas Orthopedic Hospital medical records office.

Access Patient Portal

Paper Copy of Medical Records

Please complete the following steps to obtain a paper copy of your medical records from Texas Orthopedic Hospital:

  1. Print and complete the Medical Records Release Form.
  2. Complete, sign, and date the form. In order to verify your identification and validate your authorization, we require that you include a legible copy of a valid photo ID (e.g., driver’s license, military ID, or state ID).
  3. Mail, fax, or personally deliver your paperwork to the facility where you were treated.

Mail

HIM Shared Services – Centralized Release of Information
8101 W. Sam Houston Pkwy. S.
Houston, TX 77072

Phone: 855-519-9682
Fax: 855-519-9683

Email

Email requests for medical records to PARA.HOUHSCROI@Parallon.com

Urgent Requests, Records for your Physician

For immediate continuity of care, your healthcare provider may request your medical records from Texas Orthopedic Hospital.

The physician office must fax a written request on their letterhead to (855) 519-9683 indicating the patient’s name, date of birth and date of visit in the facility. For assistance call (855) 519-9682.

Insurance, Attorney, Disability and Third Party Requests

Requests should be sent from your insurance company, attorney, or Disability Determination Service and mailed to the address below. Texas Orthopedic Hospital cannot accept faxes and email requests.

Mail request to:

HIM Shared Services – Centralized Release of Information
8101 W. Sam Houston Pkwy S.
Houston, TX 77072

Phone: (855)519-9682
Fax: (855)519-9683