Amenities

  • 1 Complimentary visitor meal,per patient, upon admission 
  • ATM available 24/7
  • Vending machines available 24/7
  • Courtesy internet work stations
  • Mail delivery Monday-Friday to patient rooms
  • Floral delivery upon arrival
  • Complimentary notary service for patients
  • Courtesy phones throughout facility
  • Optional valet parking

YOUR ACCOMMODATIONS

Your Room

We offer spacious semi-private (two bed) rooms. There is a very limited number of private rooms reserved for medical necessity. Additionally, there is a 16 bed Observation Unit for patients staying 23 hours or less (overnight) to monitor pain control. Although a specific room or room type can not be guaranteed, every effort will be made to accommodate your requests based upon availability.

Your Hospital Bed

Hospital beds are electronically operated and your caregiver will show you how to work your bed properly. Your hospital bed is probably higher than your bed at home. Bedside rails are for your protection. They may be raised at night or during the day if you are resting, recovering from surgery or taking certain medications.

Room Temperature

Each room has a thermostat for your convenience. However, should you need assistance, please contact your caregiver.

Calling Your Caregiver

Specially designed phones are used for you to contact your caregiver directly. Your caregiver's number will be posted on the board in your room. As an alternative, a nurse call button is also easily accessible at your bedside. When you press the button, you will be greeted. Please give your request to the attendant who will obtain the appropriate caregiver to meet your specific need.

During the Night

Unfamiliar surroundings and sleeping medications may hinder your safety. Always press your call button for assistance prior to getting out of bed.

Television

Color flat screen televisions with cable are provided free of charge in each room, except in the intensive care unit.

Telephones

Telephones are provided in each room, except on the intensive care unit. Local calls may be made at any time from the room by dialing "9" to access an outside line.

To make a long distance call, you have several options. If you wish to charge the call to your credit card or your home phone number, you may call the hospital operator by dialing "0" and she will connect you with an outside operator. If you charge the call to your home phone number, please let the operator know who your long distance carrier is. To call service areas in the hospital, call the hospital operator at "0" or ask your caregiver. Public telephones are located on the first floor in the dining area.

Your family and friends can call your room directly. Your direct phone number is listed on the large wipe board. You will be the only person to provide this direct number for outside calls. The operator will connect calls made to the main number but will not provide direct room numbers without designated access codes (code is provided at time of admission, please review your packet).

You may call the hospital operator by dialing "0" at any time for assistance or questions.

Leaving the Patient Care Unit

If you want to leave the patient care unit, please check with your caregiver first to make sure your physician has given approval and to let the staff know where you may be located. It is important that you are available in your room until your physician has made rounds and treatments have been completed.

Visiting Hours

Family members and friends may visit with patients during the hours of 6:00 a.m.-9:00 p.m. daily. Announcements are made each evening 15 minutes prior to the end of visitation. Overnight stays are at the discretion of the patient and his or her roommate. There is a 1 visitor limit for anyone staying overnight. Children visiting the facility must remain supervised by a parent or legal guardian at all times.

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7401 South Main Street
Houston,
Texas
77030
(713)799-8600