Texas Orthopedic Hospital offers a number of resources to help you manage your account. If you have a question about a bill from Texas Orthopedic Hospital, you may call our toll-free automated customer service helpline at 1-866-783-4549, 24 hours a day, seven days a week.

If you need to speak to a customer service representative at Texas Orthopedic Hospital, simply use voice commands or your dialpad. Representatives are available Monday through Friday, 8 a.m. to 5 p.m. CST.

Separate Billing Services Related to Your Stay

  • Baylor Pathology: (713) 798-3677
  • Radiology Business Management: (281) 359-7788
  • Greater Houston Anesthesia: (713) 620-4000

Manage account with online bill payment

Billing Details

It is important to remember that your bill from Texas Orthopedic Hospital includes both medical and nonmedical services provided by the hospital, such as:

  • Nursing care
  • Imaging
  • Laboratory tests
  • Medical supplies
  • Oxygen
  • Your room
  • Meals
  • Housekeeping and linen.

Your bill from Texas Orthopedic Hospital does not include charges from:

  • Your personal physician
  • Surgeons
  • Anesthesiologist
  • Pathologist
  • Emergency physician
  • Radiologist
  • Other physicians and consultants.

You will receive separate bills from these parties.

Email Security

Regular e-mail is not secure. Texas Orthopedic Hospital is currently enhancing its e-mail service. We recommend that you not send confidential or private information through e-mail at this time. Such information includes:

  • Social security number
  • Diagnoses
  • Credit card numbers

When it is necessary to convey confidential or private information, please contact the Texas Orthopedic Hospital business office directly at the phone number listed on your statement.

**All payment and account information submitted through our website is protected so that it can be read by the intended recipients only.**